Refund policy

City Fingerprinting NY provides fingerprinting services for all industries.

Clients are responsible for thoroughly understanding the instructions provided by the fingerprint requester and knowing the requirements when reaching out to an independent fingerprinting agency. Refunds are not available for failure to read and comprehend the given guidelines for fingerprinting services.

Please be aware that City Fingerprinting cannot offer specific advice on whether a particular agency will accept your fingerprints, nor do we have additional information on this matter.

Furthermore, if you require fingerprint ink on cards such as FD-258 or FD-1164, you must carefully review all materials, including the accuracy of the fingerprint cards, before leaving our office. It is your responsibility to ensure that all personal information and spellings on the card are correct.

Your signature on the cards indicates your agreement with the accuracy of the cards.

To prevent any misunderstandings, we request that clients read and fully understand all necessary information before using our services.

Thank you for your cooperation.

“FINAL SALE NO REFUNDS”